How can we help?

You can easily manage your subscription through the 'My Account' portal. Changes to delivery frequency or product quantities must be made 48 hours before your next scheduled delivery. Our automated system ensures your fresh organic farm produce is harvested only as per your updated request.

Yes, Turvi Eco Farms offers a 'Vacation Mode'. Simply select the start and end dates in your dashboard, and we will pause deliveries and billing accordingly. This helps us minimize food waste at the source.

Our standard delivery window is between 5:30 AM and 8:30 AM to ensure you have fresh produce for breakfast. You will receive a real-time notification on your phone once our delivery partner has placed the order at your doorstep.

Cows don't take holidays, and neither do we! We deliver 365 days a year to maintain the highest standard of freshness. Any rare exceptions will be communicated via the app and email 7 days in advance.

At Turvi, we are committed to zero plastic. A one-time deposit is charged for glass bottles. Simply rinse the bottles and leave them in your delivery crate. Our partner will collect them during the next delivery. Credits are automatically updated in your wallet.

Yes, all Turvi Eco Farms dairy comes from pure-bred indigenous cows, specifically Gir and Sahiwal breeds, ensuring 100% certified A2 beta-casein protein content. Our milk is tested weekly for purity and nutritional standards.

We accept all major credit/debit cards, UPI, and digital wallets. For long-term subscriptions, we recommend setting up Auto-Pay via your banking app to ensure uninterrupted morning deliveries.